Frequently Asked Questions

Find answers to common questions about our services

Got Questions?

We've got answers. Here are the most common questions our clients ask.

How do I schedule a cleaning service?

You can schedule a cleaning by calling us at 054 297 7602, using our contact form, or messaging us on WhatsApp.

What areas do you serve?

We serve the Greater Accra Region and surrounding areas.

Are your cleaners trustworthy?

Absolutely! All our cleaners undergo thorough background checks and receive extensive training. We're fully insured.

Do I need to be home during the cleaning?

It's completely up to you! Many clients provide us with keys or access codes. Others prefer to be home.

What's included in a standard cleaning?

Dusting, vacuuming, mopping, bathroom cleaning, kitchen cleaning, bed making, and trash removal. See our services page for details.

What's the difference between standard and deep cleaning?

Deep cleaning is more thorough and includes inside appliances, detailed scrubbing, window tracks, baseboards, and more.

Do I need to provide cleaning supplies?

No, we bring all necessary cleaning supplies and equipment.

How much does cleaning cost?

Pricing depends on the size of your space, type of cleaning, and frequency. Contact us for a free quote.

What payment methods do you accept?

We accept mobile money (MTN, Vodafone, AirtelTigo), bank transfers, and cash.

Do you offer discounts for regular service?

Yes! We offer discounted rates for weekly and bi-weekly recurring services.

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly, non-toxic cleaning products safe for families with children and pets.

What if I'm not satisfied with the cleaning?

Your satisfaction is guaranteed! Contact us within 24 hours and we'll re-clean at no additional charge.

We're happy to answer any other questions you may have about our services.

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